Virtual care has moved from a pandemic-era workaround to a permanent part of how many patients access primary care. Here’s where things stand.
What’s working well
Follow-up visits, medication management, and mental health check-ins have proven especially well suited to virtual formats, cutting down on missed appointments.
Where in-person still wins
Physical exams, diagnostic imaging, and anything requiring hands-on assessment still need an in-office visit.
What to expect going forward
More practices are adopting hybrid models — a mix of virtual and in-person care tailored to what each visit actually requires.
If you haven’t tried a telehealth visit yet, ask your provider whether your next follow-up qualifies.
